Refund Policy

At JL Beach Wear, we want you to love your beach essentials as much as we do! However, if something isn't quite right, we're here to help.

Return Policy We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility for Return To be eligible for a return, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. Please ensure you have the receipt or proof of purchase.

How to Start a Return To initiate a return, please contact us at letstalk@jlbeachwear.com. If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Please note, items sent back to us without first requesting a return will not be accepted.

For any return-related questions, feel free to reach out to us at letstalk@jlbeachwear.com.

Damages and Issues Please inspect your order upon receipt. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Certain items cannot be returned, such as custom products (like special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, sale items or gift cards cannot be returned. If you have any questions or concerns about your specific item, please get in touch with us.

Exchanges The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Refunds Once we receive and inspect your return, we will notify you if the refund is approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at letstalk@jlbeachwear.com.